Frequently Asked Questions (FAQs)
Welcome to the Lucky LunchBox FAQ page! Below, you’ll find answers to the most common questions about our product, shipping, returns, and more. If you have additional questions, feel free to contact us!
About the Lucky LunchBox
What is the Lucky LunchBox made of?
The Lucky LunchBox is crafted from high-grade, BPA-free, recycled stainless steel and plastics. It’s durable, eco-friendly, and completely safe for food storage.
Is the Lucky LunchBox microwave-safe?
Yes, it is! Even the metal components are microwave-safe. Just make sure to open the special valve before heating to prevent pressure buildup.
Does it keep food warm or cold?
While not a thermos, the Lucky LunchBox has built-in insulation to keep your meals at a stable temperature for a few hours, making it ideal for lunch breaks or short commutes.
Is it leak-proof?
Absolutely. Each compartment features an airtight, leak-proof seal, making it perfect for soups, salads, and sauces without any mess.
How large is it?
The Lucky LunchBox is available in different combinations of the Solo Mini and Solo Max compartments.
The Solo Mini is 6.5 cm (2.5 in) tall and 11.5 cm (4.5 in) wide, while the Solo Max is 9 cm (3.5 in) tall and 11.5 cm (4.5 in) wide.
For a balanced lunch that’s perfect for a single lunch break, we recommend the Lucky Duo—a combination of Solo Mini and Solo Max that’s just right for one delicious meal.
How well does the Lucky LunchBox maintain temperature?
The Lucky LunchBox is not a thermos, so it won’t keep your food hot for hours on end.
It’s designed with insulation to help keep your meals warm for several hours—perfect for lunchtime or short trips.
While it does a great job of maintaining warmth or keeping cool, it’s not intended to preserve food at the perfect temperature all day long like a thermos would.
So, if you’re looking for long-term heat preservation, this might not be the right fit, but for everyday use, it works great!
Is the Lucky LunchBox a thermos?
No, the Lucky LunchBox is not a thermos. It's a lunchbox! While it features insulation to help keep your food warm for several hours, it does not have the same long-term heat preservation abilities as a thermos. For more details on how it maintains temperature, please refer to the question above.
Is the Lucky LunchBox BPA-free?
Yes! The Lucky LunchBox is made with food-safe, BPA-free materials, so you can enjoy your lunch safely without worrying about harmful chemicals.
Care and Maintenance
Can I wash it in the dishwasher?
Yes, the Lucky LunchBox is dishwasher-safe for easy cleaning.
How do I clean stubborn stains?
For tough stains, use a soft sponge and a mixture of baking soda and water. Avoid abrasive materials that could scratch the surface.
Ordering and Shipping
Do you offer free shipping?
Yes! If the promotion is active, you can enjoy free, insured shipping on all orders. Delivery typically takes around 7 business days, ensuring your Lucky LunchBox arrives safely and promptly.
Is shipping insured?
Yes, all shipments are insured. If your Lucky LunchBox arrives damaged, we will replace it free of charge.
Do you ship internationally?
Currently, we ship to most countries. Please check the availability during checkout for your location.
Returns and Warranty
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, you can return it for a full refund within 30 days of receiving it.
Is there a warranty?
Yes, the Lucky LunchBox comes with a one-year warranty that covers manufacturing defects. If you encounter any issues, contact us, and we’ll make it right.
Usage Tips
Can I use it for both hot and cold foods?
Absolutely. The Lucky LunchBox’s insulation makes it suitable for both hot and cold meals.
Can I store liquids like soups?
Yes! The leak-proof compartments are perfect for storing soups, sauces, and other liquids.
How do I maximize the temperature retention?
For hot meals, preheat the compartments by filling them with hot water for a few minutes before adding your food. For cold meals, do the same with cold water.
Miscellaneous
Is the Lucky LunchBox BPA-free?
Yes, it is 100% BPA-free and made from safe, non-toxic materials.
Can kids use it?
Absolutely! The compact, lightweight design and secure compartments make it perfect for school lunches, sports activities, and playdates.
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. If the promotion is available, you will find the details on the product page. If not, feel free to email us at support@shopluckylunch.com, and we can discuss a customized solution for you.
Interested?
Learn even more about our unique lunchbox and how it can make your meal prep easier and more efficient.